On the Windows side, Canvas has also dropped support for Internet Explorer, so some Windows users are experiencing issues as well.Įverything I've read suggests that upgrading the operating system and browser should correct the are a lot of people having problems with Macs recently. Why won't my canvas on my Mac laptop work anymore?.Does Canvas not work on my 2014 Macbook Air?.CANVAS updates browser requirements a week before finals - THANKS!!!.Here are some other threads in the Community that illustrate you're not the only person with the problem. I mentioned Chrome, but even if you're using Safari, the version that shipped with OS 10.9 was Safari 9.1, but Canvas only supports Safari 11 or later.
BROWSERS FOR MAC 2014 UPDATE
You won't be able to update Chrome until you update the operating system. For example, the latest version of Chrome requires OS 10.10 or later, so if you have 10.9 or earlier, then it won't offer you a newer version. You may also think that the Canvas has everything to do with the browser and nothing to do with the operating system, but people running old operating systems don't get access to the latest browsers.
You may think you're running the latest version of a browser because the app store doesn't offer an update, but that may not be the case. That's anecdotal, but it agrees with what others are saying.Ī list of the minimum requirements, including which browsers are supported, are found in the Canvas Guides: Which browsers does Canvas support? Just today, I had a student complain about the equations in the quiz wouldn't show up on his mac in Safari and when I asked him to check, it turned out that he hadn't updated in quite a while. In many cases, it appears to be outdated software - either the operating system itself or the browser. Are a lot of people having problems with Macs recently.
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